At pkr91, your personal data is handled with care and transparency. This Privacy Policy explains exactly what information we collect, how we use it, who we share it with, and the choices you have over your own data. Please read it alongside our Terms and Conditions before using the platform.
Six key areas this document addresses — the most important things to understand about how pkr91 handles your personal information.
We collect the information you provide at registration — name, date of birth, mobile number and email — plus transaction data, device information and how you use the platform. We only collect what is necessary to operate pkr91 and comply with verification requirements.
Your data is used to operate your account, process PKR deposits and withdrawals via JazzCash, Easypaisa and Raast, verify your identity, detect fraud, personalise your experience and communicate relevant promotions. It is never sold to third parties.
pkr91 uses industry-standard encryption for data in transit and at rest. Access to personal data is restricted to authorised personnel on a need-to-know basis. We maintain technical and organisational measures to prevent unauthorised access, loss or disclosure.
We share data only with third-party service providers who help us operate the platform — payment processors, identity verification services and fraud detection tools. These providers are contractually bound to use your data only for the specific purpose we engage them for.
pkr91 uses cookies and similar technologies to keep you logged in, remember your preferences and understand how the platform is used. You can manage cookie settings through your browser. Essential cookies required for platform operation cannot be disabled.
You have the right to access the personal data pkr91 holds about you, request corrections, ask for deletion (subject to legal retention requirements) and withdraw consent for optional data processing such as marketing communications. Contact support to exercise these rights.
This Privacy Policy explains how pkr91 ("we", "us", "our" or "the Platform") collects, uses, stores and protects the personal information of members and visitors who use the pkr91 platform at pkr91.app, including the website and the pkr91 mobile app.
By creating an account or using any pkr91 services, you confirm that you have read and understood this Privacy Policy. If you do not agree with how pkr91 handles personal data, please do not register an account or use the platform.
This policy applies to all personal data collected from members in Pakistan and should be read alongside the pkr91 Terms and Conditions. Where terms used in this policy are defined in the Terms and Conditions, those definitions apply here as well.
Short version: pkr91 collects your data to operate your account and process your PKR transactions. We do not sell your personal data to anyone. You can contact support at any time to access, correct or delete your data.
pkr91 collects personal data through different touchpoints — at registration, during verification, through your use of the platform and via your device automatically. Here is a breakdown of what we collect and from where:
| Category | Examples | How Collected |
|---|---|---|
| Registration Data | Full name, date of birth, email, Pakistani mobile number, username | Provided by you at signup |
| Identity Verification | CNIC, passport, driving licence, proof of address, payment method proof | Uploaded by you for KYC |
| Financial Data | Deposit and withdrawal history, transaction amounts in PKR, payment method type (JazzCash, Easypaisa, Raast, bank) | Generated by platform transactions |
| Betting & Gaming Activity | Bets placed, games played, win/loss history, bonus usage | Generated automatically by platform use |
| Device & Technical Data | IP address, device type, operating system, browser type, session duration | Collected automatically when you use the platform |
| Communications | Support chat transcripts, emails sent to support | Provided by you when contacting support |
We do not collect sensitive personal data beyond what is required for identity verification (CNIC or passport details). We do not collect biometric data, health data or information about political or religious views.
pkr91 uses the personal data it collects for specific, legitimate purposes. We do not use your data for purposes incompatible with those listed here:
Your registration data is used to create and manage your pkr91 account, authenticate your identity when you log in and maintain accurate records of your account status and preferences.
Financial and identity data is used to process PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer and card payment methods. Transaction records are maintained for operational and compliance purposes.
KYC documentation is used to verify your identity before processing withdrawal requests and to comply with anti-money laundering obligations. Device and behavioural data is used to detect suspicious activity, fraudulent accounts and abuse of bonuses or promotions.
Aggregated and anonymised usage data is used to understand how members use pkr91, identify areas for improvement and make decisions about features, game selection and promotional offers. This analysis does not identify you individually.
Your contact details are used to send account-related notifications — deposit confirmations, withdrawal updates, security alerts and support responses. With your consent, we may also send promotional communications about pkr91 offers, PSL promotions and new features.
Betting and gaming activity data is used to monitor for signs of problem gambling behaviour and to make responsible gaming tools — deposit limits, session reminders and self-exclusion — function correctly within your account.
pkr91 processes personal data on the following legal grounds:
Note on consent: Where pkr91 processes your data based on consent — primarily for marketing emails or push notifications — you can withdraw that consent at any time by updating your notification preferences in account settings or by contacting support. Withdrawing marketing consent does not affect the lawfulness of any processing that took place before withdrawal.
pkr91 does not sell, rent or trade your personal data. We share your data only in the following limited circumstances:
We engage third-party providers who help us operate pkr91. These include payment processing partners (who handle JazzCash, Easypaisa, Raast and bank transfer transactions), identity verification services and fraud detection tools. These providers access only the data needed to perform their specific function and are contractually prohibited from using it for any other purpose.
Live casino and slot game content is provided by third-party game studios. These providers may receive technical session data necessary to deliver game content. They do not receive your personal identity or financial data beyond what is technically required for the game session.
pkr91 may disclose personal data where required by law, court order or formal request from a relevant authority. We will inform you of such requests where legally permitted to do so.
In the event of a merger, acquisition or sale of part or all of the platform's operations, member data may be transferred as part of that transaction. You would be notified of any such change and the new operator would be required to honour this Privacy Policy or provide you with a revised policy before any new processing begins.
Our commitment: No personal data collected by pkr91 is sold to advertisers, data brokers or marketing companies. Promotional communications from pkr91 are based on your own activity and preferences on the platform, not on data sold to or bought from external parties.
Because pkr91 processes real PKR transactions — deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer and cards — we are required to maintain detailed financial records and conduct identity verification before processing withdrawals.
When you submit KYC documents (CNIC, proof of address, payment method verification), this information is used solely for identity verification and anti-money laundering compliance. KYC documents are stored securely and are accessible only to the compliance team members responsible for account verification.
Payment method details — your JazzCash number, Easypaisa account, bank account details — are stored to facilitate withdrawals to the correct verified account. pkr91 does not store full card numbers. Card transactions are processed through a PCI-DSS compliant payment gateway with tokenisation — pkr91 only retains a masked card reference, not the full card data.
Transaction history is retained for a minimum period required for anti-money laundering compliance and financial record-keeping. This data is not used for any purpose other than account management and compliance.
pkr91 retains personal data for as long as necessary for the purposes for which it was collected, subject to legal minimum retention periods:
When retention periods expire and there is no legal basis to continue holding the data, pkr91 securely deletes or anonymises it. Anonymised data — from which you cannot be identified — may be retained indefinitely for platform analytics.
pkr91 implements technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration or disclosure. Our security measures include:
Your role in security: pkr91's security measures protect your data on our side — but you are responsible for keeping your login credentials secure. Use a strong, unique password for your pkr91 account, enable two-factor authentication if available and never share your login details with anyone, including family members.
In the event of a data breach that poses a risk to your rights or interests, pkr91 will notify affected members promptly through the contact information held on their account.
pkr91 uses cookies — small text files stored on your device — and similar technologies to operate the platform and understand how it is used. Here is how we categorise our use of cookies:
These cookies are required for the platform to function. They keep you logged in during a session, maintain your bet slip state and ensure secure access to your account. Essential cookies cannot be disabled without breaking core platform functionality.
These cookies remember your preferences — language settings, preferred sports markets, display preferences. They improve your experience by personalising the platform to how you use it without being required for basic functionality.
These cookies collect anonymised information about how members use pkr91 — which pages are visited, where clicks happen and how sessions flow. This helps us identify technical issues and improve the platform. Analytics data is aggregated and does not identify individual members.
You can manage cookie settings through your browser preferences. Blocking certain cookies may affect platform functionality. Clearing cookies will log you out of your current session.
As a pkr91 member, you have rights over the personal data the platform holds about you. Here is a summary of those rights and how to exercise them:
Request a copy of the personal data pkr91 holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your data, subject to legal retention requirements.
Ask us to limit how we use your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing for direct marketing or based on legitimate interests.
To exercise any of these rights, contact pkr91 support via the platform's live chat or support email. We will respond to valid requests within 30 days. Some requests may be subject to identity verification before we can action them. Requests to delete data may be limited where retention is required by law — for example, transaction records subject to financial record-keeping requirements.
pkr91 is an adult entertainment platform for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that personal data has been collected from a person under 18, we will take immediate steps to delete that data and close the associated account.
If you believe that a person under 18 has registered an account on pkr91, please contact support immediately. Account holders are responsible for ensuring that access to their pkr91 account is not granted to minors.
pkr91 may send you promotional communications about platform offers, PSL cricket promotions, casino bonuses and new features where you have provided consent during registration or subsequently through account settings.
You can opt out of marketing communications at any time by:
Opting out of marketing communications does not affect essential account notifications — deposit confirmations, withdrawal updates, security alerts and support responses will continue regardless of marketing preferences.
pkr91 may update this Privacy Policy from time to time. Updates will be published on this page with a revised effective date. Where changes are material — affecting how we process your data in a meaningful way — we will notify you via email or in-platform notification before the changes take effect.
Continued use of pkr91 after updated policy terms are published constitutes acceptance of the revised Privacy Policy. If you do not agree with changes, you should stop using the platform and contact support to request account closure and data deletion where applicable.
If you have questions about this Privacy Policy, want to exercise your data rights or have concerns about how pkr91 handles your personal information, you can reach us through:
We aim to respond to all privacy-related enquiries within 5 business days. Complex requests such as data subject access requests may take up to 30 days to fulfil.
Transparency commitment: pkr91 is committed to handling your personal data with integrity. If you feel your privacy rights have not been respected, please contact our support team first — we will make every effort to resolve your concern directly before you need to escalate it anywhere else.